With over 20 years of experience in talent acquisition and career consulting, Lovati & Associati chose nCore HR to modernize its recruitment processes. The adoption of the platform made it possible to reduce operational time, improve the quality of shortlists, and deliver a smoother, more effective experience for both candidates and clients.

Client Profile

Lovati & Associati is an Italian recruitment and HR consulting agency that supports companies in sourcing qualified talent and accompanies candidates throughout their professional journey.

• Industry: Recruitment Agency / HR Services

• Experience: Over 20 years in talent acquisition and career consulting

• Scale: Around 200 searches managed each year, with about 50 open positions at any given time

With more than two decades of expertise, Lovati & Associati combines a personalized consulting approach with modern tools to deliver innovative, tailored HR solutions.

The Challenge

After more than 15 years of using the same management system (since 2007), the agency realized its platform was no longer evolving with the market’s needs.

Key challenges included:

• Lengthy processes → recruitment workflows were still excessively manual.

• Technological rigidity → the system forced consultants to adapt to the software.

• Manual data entry → sourcing activities were too time-consuming.

• Rising client expectations → increasing demand for faster, more precise, and well-documented shortlists.

“Processes used to take much longer. What once required 8 hours now takes 6. Saving time is a great advantage because it gives our staff more energy.”
— Luca Lovati, Managing Partner

The lack of an internal IT department also made it essential to adopt an intuitive, user-friendly, and flexible software solution.

The Solution

In 2023, after carefully evaluating several alternatives, Lovati & Associati chose nCore HR for its modularity, flexibility, and customization capabilities.

“We first came across nCore through a market survey. Initially, our old software worked fine, but over time it stopped evolving. We considered various options and chose nCore because it is flexible and modular. Sometimes we request specific features that are then implemented not only for us but also for other clients. We are now working on an integration project that makes our work even simpler.”
— Luca Lovati, Managing Partner

Thanks to nCore HR, the agency was able to:

• Adapt the platform to its processes instead of adapting its processes to the software.

• Optimize job postings and candidate management.

• Use tools like scoring questions to improve screening.

• Create clearer recruitment funnels and strengthen communication with candidates.

“What we value most is the high level of customization, which allows us to make changes independently. Unlike other platforms, we don’t have to adapt to the software—it adapts to our processes.” 
— Elena Alpinoli, Senior HR Consultant & Operations Coordinator

The Results

1. Reduced Operational Time

Streamlined recruitment activities: tasks that used to take 8 hours now take 6, increasing consultant productivity.

2. Customization and Flexibility

Full autonomy in configuring processes, candidate journeys, and reporting—without relying on IT support.

3. Improved Candidate Experience

Smooth, intuitive processes from job posting to final feedback, with highly positive responses from candidates.

4. Centralized Information

All recruitment data managed in a single system, providing clients with accurate and transparent reports.

5. Higher-Quality Shortlists

More effective screening and better-targeted profiles, highly valued by clients for their relevance and completeness.

“We’ve received very positive feedback from clients, who appreciate the quality and completeness of the profiles we present. For us, candidate management has improved, and our consultants see real value in the work they do with nCore HR.”
— Elena Alpinoli, Senior HR Consultant & Operations Coordinator

Looking Ahead

For Lovati & Associati, innovation is a continuous journey. Among the priorities is the integration of active sourcing tools directly within nCore HR, further reducing manual data entry and accelerating candidate search.

“The size of our company allows us to remain agile and flexible. My goal is to keep growing Lovati & Associati by continuously improving our processes.”
— Luca Lovati, Managing Partner