With around 2,600 employees and a presence in 15 countries, Zambon is a pharmaceutical multinational that operates daily in diverse cultural and regulatory contexts. To remain competitive on a global scale, the company needed to standardize its recruitment processes while maintaining adaptability to local specificities. The choice fell on nCore HR and its innovative node structure, capable of combining central consistency with local autonomy.

Client Profile

Zambon is an international company in the pharmaceutical and life sciences sector, with approximately 2,600 employees across 15 countries.

Recognized for its ability to innovate and combine scientific research, quality, and patient care, Zambon continuously invests in technologies and processes that allow it to grow and compete worldwide, while remaining strongly rooted locally.

The Challenge

During the COVID-19 pandemic, Zambon found itself without an Applicant Tracking System and with fragmented recruitment processes across countries and functions.

The company’s key needs were to:

• Unify the candidate experience on a global scale.

• Centralize data in a single database to reduce information fragmentation.

• Ensure regulatory compliance in complex markets such as Brazil.

• Publish global job postings consistently on LinkedIn and the corporate website.

• Gain access to advanced tools such as asynchronous video interviews, automated scheduling, and structured feedback.

“During the COVID period we found ourselves without an ATS and with several urgent needs to address. We had to redesign the candidate experience globally and centralize data into a single database. We chose nCore HR for its advanced features, such as asynchronous video interviews, automated scheduling, and instant feedback sharing.”
— Maria Francesca Bernava – Talent Acquisition & Talent Management
— Marta Rizzo – Talent Acquisition Specialist

The Solution

Zambon adopted nCore HR by implementing a node structure that reflects its global organization:

• Main node → represents headquarters.

• Sub-nodes → manage specific countries or projects.

• Local customization → each node can have its own branding, language, and compliance rules.

This approach allowed Zambon to harmonize HR processes globally while maintaining local flexibility, all within a single shared database that improved both internal and external communication.

“We implemented one node for each country and one dedicated to projects, accessible to all regions. This structure enables us to publish global job ads and cross-country internal projects while ensuring consistency and equal opportunities for all employees.”

The Results

1. Unified Processes with Local Flexibility

All offices follow common policies, while adapting workflows and compliance to national requirements.

2. Centralized Database

Candidate data is consolidated into a single global platform, with controlled access for local teams.

3. Faster, More Efficient Onboarding

Roll-out was completed in just a few months, with a significant improvement in time-to-hire.

4. Consistent Global Candidate Experience

Features such as asynchronous video interviews, automated communications, and structured feedback created a more uniform and professional experience for candidates.

5. AI and Advanced Communications

nCore HR’s AI helps match CVs to job descriptions, while the Communicator Tool enables faster, more personalized candidate interactions.

“nCore HR’s AI features allow us to quickly analyze applications against job descriptions. The Communicator, with templates linked to recruitment stages, makes communication with candidates much faster and more personalized.”

6. Global Adoption

Today, all countries use nCore HR, except Russia and Indonesia due to legal restrictions.

Looking Ahead

For Zambon, the adoption of nCore HR was not just a technological upgrade but a strategic shift. The node structure makes it possible to balance central governance with local autonomy, providing both organizational strength and the flexibility required of a global pharmaceutical company.