Before nCore HR, the organisation of a video call with a candidate normally took place through free tools, such as Skype or via pay tools, which the company may already have used on several occasions for conference calls with customers, colleagues, etc.
As for Skype, the video call with the candidate has some prerequisites:
- The candidate must have a Skype account and the software installed
- The candidate and/or the recruiter must accept and confirm the addition of the contact
As a recruiter, which Skype account do you use? Your personal one or do you have a dedicated company account? Who manages this? This first step, if not clear, implies difficulties and conveys to the candidate an idea about your company’s organisation.
But even more relevant is the non-removal of contacts at the end of the interview: the candidate will be able to send you messages, know your presence status and call you at any time (maybe to request updates on the selection process).
Second case: the use of company software.
90% of the software will ask the candidate to install a plugin, a browser extension or something else.
Have you ever found yourself on the other side? Sometimes the experience can be very unpleasant, especially when you are asked to install software that you do not know.